Registra.Official Legal Dossier
Acceptable Use & Administrative Enforcement Procedure This document outlines how Registra investigates violations of our Terms of Service and Code of Ethics, the resulting administrative actions, and the review process. Effective Date: July 1, 2026 • Last Updated: June 1, 2026 Questions? 1. Reporting Violations & Platform Integrity TL;DR Summary Reports must be submitted in writing with verifiable evidence to support@mail.registra.co.za. Malicious reporting may result in action against the reporter. Registra relies on its community to maintain the integrity of our genealogical database and protect animal welfare. Any user, buyer, or fellow breeder may report a suspected violation of the Registra Code of Ethics or Terms of Service. Submission: Reports must be submitted in writing to support@mail.registra.co.za and must include verifiable evidence (such as veterinary reports, photographs, or official registry correspondence). Malicious Reporting: Frivolous, malicious, or unevidenced reports designed to harass another breeder or manipulate the market will not be entertained and may result in immediate administrative action against the reporting party. 2. The Administrative Investigation Process TL;DR Summary Investigations handled by Registra Administrative Team. 14 days to respond. Precautionary suspension may be applied during investigation. Because Registra operates as a centralized software infrastructure rather than a traditional club, investigations are handled directly by the Registra Administrative Team to ensure swift resolution. Notification: Upon receiving a credible report, the Administrative Team will initiate an investigation. The accused user will be notified in writing of the allegations and will be granted fourteen (14) days to provide a formal response and counter-evidence. Precautionary Suspension:During an active investigation, Registra reserves the absolute right to temporarily suspend the user's account—restricting their ability to list new litters, transfer puppies, or access client data—until a resolution is reached. This precautionary measure is intended to protect the public and the integrity of the registry. 3. Administrative Actions & Penalties TL;DR Summary Sanctions range from formal warnings to permanent expulsion. Breach termination forfeits pre-paid fees and credits with no refund. If the Registra Administrative Team determines, based on a balance of probabilities, that a violation has occurred, we may unilaterally impose one or more of the following sanctions depending on the severity of the offence: Formal Warning: A written administrative reprimand requiring immediate corrective action by the user. Temporary Suspension: The suspension of account access, breeding privileges, and registration capabilities for a defined period (e.g., 6 to 24 months). Revocation of Papers: The permanent cancellation and deletion of digital pedigree certificates for specific litters bred in direct violation of platform health, age, or welfare rules. Permanent Expulsion & Fee Forfeiture:A lifetime ban from the Registra platform. The individual's account will be terminated, and they will be blocked from registering dogs or accessing the software in the future, even under different kennel names or aliases. In the event of termination for breach of our Terms of Service or Code of Ethics, the user immediately forfeits any remaining pre-paid subscription fees or bundled credits, and no pro-rated refund will be issued. 4. The Final Review Process TL;DR Summary No external tribunals. Internal review within 21 days for procedural errors or new evidence. Decision is final and legally binding. Registra does not utilize external tribunals or independent appeals panels. However, a user subject to administrative action has the right to request a Final Administrative Review. Submission of Review: Requests for review must be lodged in writing within twenty-one (21) days of receiving the final disciplinary notice. Grounds for Review: A review will only be entertained if the user can demonstrate that a clear procedural error occurred during the initial investigation, or if significant, verifiable new evidence has emerged that was not available during the initial review. Final Authority: The review will be conducted internally by the Registra Administrative Team. The subsequent decision is final, legally binding, and no further correspondence will be entered into regarding the matter.
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Registra.Official Legal Dossier
Acceptable Use & Administrative Enforcement Procedure This document outlines how Registra investigates violations of our Terms of Service and Code of Ethics, the resulting administrative actions, and the review process. Effective Date: July 1, 2026 • Last Updated: June 1, 2026 Questions? 1. Reporting Violations & Platform Integrity TL;DR Summary Reports must be submitted in writing with verifiable evidence to support@mail.registra.co.za. Malicious reporting may result in action against the reporter. Registra relies on its community to maintain the integrity of our genealogical database and protect animal welfare. Any user, buyer, or fellow breeder may report a suspected violation of the Registra Code of Ethics or Terms of Service. Submission: Reports must be submitted in writing to support@mail.registra.co.za and must include verifiable evidence (such as veterinary reports, photographs, or official registry correspondence). Malicious Reporting: Frivolous, malicious, or unevidenced reports designed to harass another breeder or manipulate the market will not be entertained and may result in immediate administrative action against the reporting party. 2. The Administrative Investigation Process TL;DR Summary Investigations handled by Registra Administrative Team. 14 days to respond. Precautionary suspension may be applied during investigation. Because Registra operates as a centralized software infrastructure rather than a traditional club, investigations are handled directly by the Registra Administrative Team to ensure swift resolution. Notification: Upon receiving a credible report, the Administrative Team will initiate an investigation. The accused user will be notified in writing of the allegations and will be granted fourteen (14) days to provide a formal response and counter-evidence. Precautionary Suspension:During an active investigation, Registra reserves the absolute right to temporarily suspend the user's account—restricting their ability to list new litters, transfer puppies, or access client data—until a resolution is reached. This precautionary measure is intended to protect the public and the integrity of the registry. 3. Administrative Actions & Penalties TL;DR Summary Sanctions range from formal warnings to permanent expulsion. Breach termination forfeits pre-paid fees and credits with no refund. If the Registra Administrative Team determines, based on a balance of probabilities, that a violation has occurred, we may unilaterally impose one or more of the following sanctions depending on the severity of the offence: Formal Warning: A written administrative reprimand requiring immediate corrective action by the user. Temporary Suspension: The suspension of account access, breeding privileges, and registration capabilities for a defined period (e.g., 6 to 24 months). Revocation of Papers: The permanent cancellation and deletion of digital pedigree certificates for specific litters bred in direct violation of platform health, age, or welfare rules. Permanent Expulsion & Fee Forfeiture:A lifetime ban from the Registra platform. The individual's account will be terminated, and they will be blocked from registering dogs or accessing the software in the future, even under different kennel names or aliases. In the event of termination for breach of our Terms of Service or Code of Ethics, the user immediately forfeits any remaining pre-paid subscription fees or bundled credits, and no pro-rated refund will be issued. 4. The Final Review Process TL;DR Summary No external tribunals. Internal review within 21 days for procedural errors or new evidence. Decision is final and legally binding. Registra does not utilize external tribunals or independent appeals panels. However, a user subject to administrative action has the right to request a Final Administrative Review. Submission of Review: Requests for review must be lodged in writing within twenty-one (21) days of receiving the final disciplinary notice. Grounds for Review: A review will only be entertained if the user can demonstrate that a clear procedural error occurred during the initial investigation, or if significant, verifiable new evidence has emerged that was not available during the initial review. Final Authority: The review will be conducted internally by the Registra Administrative Team. The subsequent decision is final, legally binding, and no further correspondence will be entered into regarding the matter.
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Acceptable Use & Administrative Enforcement Procedure

This document outlines how Registra investigates violations of our Terms of Service and Code of Ethics, the resulting administrative actions, and the review process.

Effective Date: July 1, 2026

•

Last Updated: June 1, 2026

Questions?

1. Reporting Violations & Platform Integrity

TL;DR Summary

Reports must be submitted in writing with verifiable evidence to support@mail.registra.co.za. Malicious reporting may result in action against the reporter.

Registra relies on its community to maintain the integrity of our genealogical database and protect animal welfare. Any user, buyer, or fellow breeder may report a suspected violation of the Registra Code of Ethics or Terms of Service.

Submission: Reports must be submitted in writing to support@mail.registra.co.za and must include verifiable evidence (such as veterinary reports, photographs, or official registry correspondence).
Malicious Reporting: Frivolous, malicious, or unevidenced reports designed to harass another breeder or manipulate the market will not be entertained and may result in immediate administrative action against the reporting party.

2. The Administrative Investigation Process

TL;DR Summary

Investigations handled by Registra Administrative Team. 14 days to respond. Precautionary suspension may be applied during investigation.

Because Registra operates as a centralized software infrastructure rather than a traditional club, investigations are handled directly by the Registra Administrative Team to ensure swift resolution.

Notification: Upon receiving a credible report, the Administrative Team will initiate an investigation. The accused user will be notified in writing of the allegations and will be granted fourteen (14) days to provide a formal response and counter-evidence.
Precautionary Suspension:During an active investigation, Registra reserves the absolute right to temporarily suspend the user's account—restricting their ability to list new litters, transfer puppies, or access client data—until a resolution is reached. This precautionary measure is intended to protect the public and the integrity of the registry.

3. Administrative Actions & Penalties

TL;DR Summary

Sanctions range from formal warnings to permanent expulsion. Breach termination forfeits pre-paid fees and credits with no refund.

If the Registra Administrative Team determines, based on a balance of probabilities, that a violation has occurred, we may unilaterally impose one or more of the following sanctions depending on the severity of the offence:

Formal Warning: A written administrative reprimand requiring immediate corrective action by the user.
Temporary Suspension: The suspension of account access, breeding privileges, and registration capabilities for a defined period (e.g., 6 to 24 months).
Revocation of Papers: The permanent cancellation and deletion of digital pedigree certificates for specific litters bred in direct violation of platform health, age, or welfare rules.
Permanent Expulsion & Fee Forfeiture:A lifetime ban from the Registra platform. The individual's account will be terminated, and they will be blocked from registering dogs or accessing the software in the future, even under different kennel names or aliases. In the event of termination for breach of our Terms of Service or Code of Ethics, the user immediately forfeits any remaining pre-paid subscription fees or bundled credits, and no pro-rated refund will be issued.

4. The Final Review Process

TL;DR Summary

No external tribunals. Internal review within 21 days for procedural errors or new evidence. Decision is final and legally binding.

Registra does not utilize external tribunals or independent appeals panels. However, a user subject to administrative action has the right to request a Final Administrative Review.

Submission of Review: Requests for review must be lodged in writing within twenty-one (21) days of receiving the final disciplinary notice.
Grounds for Review: A review will only be entertained if the user can demonstrate that a clear procedural error occurred during the initial investigation, or if significant, verifiable new evidence has emerged that was not available during the initial review.
Final Authority: The review will be conducted internally by the Registra Administrative Team. The subsequent decision is final, legally binding, and no further correspondence will be entered into regarding the matter.