
Talk to the team behind the registry.
Whether you are setting up your first kennel, or moving over from another system, we answer in plain English.
How can we assist you?
Choose the most convenient way to connect with our support team.
Direct Communications
support@mail.registra.co.zaResponse Times
We answer within hours.
Our core operational hours are 09:00 - 17:00 SAST. Messages received outside these hours are prioritized the following morning.
Quick Answers
How Quickly Will I Hear Back?
We usually reply the same day. For messages sent outside of our core hours, you will hear back by the next working morning.
Can You Add My Existing Dogs?
Yes, submitting existing dogs is free. Send us the original pedigree certificate from any recognised registry. Our team reviews each one. We only register purebred dogs, and approval is not guaranteed.
Can I export my data?
Yes. You have complete ownership of your records. You can export your entire kennel history at any time from your account settings.
We answer every message ourselves.